Contact Us

We’re Here to Help You & Your Pup 

At PUPHAVENCO, your experience matters to us.
Whether you have a question about your order, need help choosing the right product, or simply want to share feedback—we’re always happy to assist.

 Customer Support Email

support@puphavenco.com

We reply within 24–48 hours on business days.

 Phone Support

+1 (323) 417-9883
Available Monday–Saturday.

 Business Address

Hong Kong Zhang Zhuang International Limited
FLAT/RM 2101E, 21/F, Tower 2
Hong Kong City, 33 Canton Road
Tsim Sha Tsui, Kowloon, Hong Kong

(For business correspondence & returns only — please contact us before sending any parcels.)

 We’re Here for Every Dog & Every Pet Parent

If you need assistance with sizing, product recommendations, shipping updates, or anything else, our support team is ready to help.

Thank you for choosing PUPHAVENCO — where quality pet care begins.