TERMS OF SERVICE

Welcome to PUPHAVENCO™.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site.

1. Overview

This website is operated by PUPHAVENCO™.
Throughout the site, the terms “we”, “us”, and “our” refer to PUPHAVENCO™.

By accessing or purchasing from our site, you engage in our “Service” and agree to these Terms, including additional policies referenced here:

  • Privacy Policy

  • Return & Refund Policy

  • Shipping Policy

  • Payment Methods

  • Customs & Taxes Policy

If you do not agree, please discontinue use of the site.

2. Online Store Terms

You must not use our products for any unlawful or unauthorized purpose.
You agree not to:

  • Violate any laws in your jurisdiction

  • Transmit harmful code or viruses

  • Attempt to breach or disable website security

  • Use our content without permission

A breach of these terms may result in termination of your access.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment info) may be transferred unencrypted across networks.
Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.

4. Accuracy & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current.
Content may occasionally contain:

  • Typographical errors

  • Pricing mistakes

  • Product availability updates

We reserve the right to correct any errors and update information without prior notice.

5. Product Information

We make every effort to display product colors, details, and features accurately.
However, we cannot guarantee that:

  • Your screen will reflect exact colors

  • Every product will look identical due to manufacturing tolerance

We may limit product quantities or discontinue items at any time.

6. Billing & Account Information

We reserve the right to refuse any order.
We may limit or cancel orders if we detect:

  • Suspicious activity

  • Incorrect billing information

  • Orders from resellers or unauthorized distributors

You agree to provide current, complete, and accurate purchase and account information.

7. Third-Party Tools & Services

We may use third-party services (e.g., payment gateways, analytics tools).
We are not responsible for their content or practices.

You acknowledge and agree that:

  • Third-party tools are provided “as is”

  • We are not liable for any issues arising from their use

8. Optional Third-Party Links

Our website may include links to external sites.
We do not endorse or guarantee their content and are not responsible for any damages resulting from their use.

9. User Comments & Submissions

If you submit reviews, comments, or content, you grant us permission to:

  • Edit, copy, publish, and distribute your submission

  • Use your comments without obligation for compensation

You agree that your submissions will not violate any third-party rights or contain unlawful or abusive content.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

At times, our site may contain typographical errors or omissions related to:

  • Product descriptions

  • Pricing

  • Promotions

  • Availability

We reserve the right to correct or update information at any time.

12. Prohibited Uses

You are prohibited from using the site or its content to:

  • Engage in illegal activities

  • Harass, abuse, or discriminate

  • Upload viruses or harmful code

  • Interfere with security features

  • Mine data or track users without consent

Violation may result in termination of your access.

13. Disclaimer of Warranties

We do not guarantee that:

  • The website will function uninterrupted

  • The service will be error-free

  • Results from using the service will be accurate or reliable

Your use of the site is at your own risk.

14. Limitation of Liability

PUPHAVENCO™ is not liable for:

  • Any direct or indirect damages

  • Loss of profits

  • Loss of data

  • Inaccurate product information

  • Delays or failures caused by third-party services

Some regions do not allow limitations of liability, so these rules may not apply in all areas.

15. Indemnification

You agree to indemnify and hold harmless PUPHAVENCO™, its employees, partners, and affiliates from any claim arising from your breach of these Terms or your misuse of the Service.

16. Severability

If any part of these Terms is deemed invalid, the remaining sections will continue to be enforceable.

17. Termination

We may terminate or suspend your access if you violate these Terms.
Your obligations—including payment and indemnity—will continue after termination.

18. Entire Agreement

These Terms, along with our policies, constitute the full agreement between you and PUPHAVENCO™ regarding the use of our website.

19. Governing Law

These Terms are governed by and interpreted according to the laws of Hong Kong SAR, without regard to conflicts of law principles.

20. Contact Information

For questions about the Terms of Service, contact us:

📩 support@puphavenco.com
📞 +1 (323) 417-9883

Business Address:
Hong Kong Zhang Zhuang International Limited
FLAT/RM 2101E, 21/F, Tower 2
Hong Kong City, 33 Canton Road
Tsim Sha Tsui, Kowloon, Hong Kong